We’re Here to Help
Have a question about sizing, products, or your order? Our team is ready to assist you with anything you need.
At Arula, we believe exceptional customer service is just as important as exceptional clothing. Whether you’re looking for sizing guidance, product recommendations, or help with an order, we’re committed to making your experience seamless and enjoyable.
Our team is passionate about helping you find the perfect pieces that make you feel confident and comfortable. From our inclusive sizing options to our diverse collection of dresses, boots, and everyday essentials, we’re here to support your style journey every step of the way.
Don’t hesitate to reach out — we typically respond within 24 hours and we’re always happy to help.
Get in Touch
Visit Our Office
427 Peachtree Street NE, Suite 850
Atlanta, GA 30308
United States
Response Time
Our customer service team is available Monday through Friday, 9 AM – 6 PM EST. We aim to respond to all messages within one business day.
Send Us a Message
Frequently Asked Questions
How does Arula sizing work?
We use an inclusive letter sizing system (A, B, C, X) designed to fit a wide range of body types. Size A typically corresponds to 0-4, Size B to 6-10, Size C to 12-16, and Size X to 18-24. For the most accurate fit, we recommend checking our detailed size charts on each product page.
What is your return policy?
We want you to love your Arula pieces. Returns are accepted within 30 days of purchase for unworn, unwashed items with original tags attached. Please email us to initiate a return and we’ll guide you through the process.
Do you offer plus size options?
Absolutely! Our Size X collection is designed specifically for plus size fit and includes many of our most popular styles. We’re committed to offering beautiful, well-fitting clothing for every body.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. If you have any questions about your order status, feel free to reach out to us directly.
Do you have physical store locations?
We currently operate as an online retailer to bring you the best selection and prices. Our full collection is available on our website and through select retail partners.
Ready to Shop?
Explore our full collection of women’s clothing, from everyday essentials to statement pieces that make you feel amazing.
Shop Arula Collection